No, there is no minimum quantity per design.

We offer a 5% discount on all first orders. We also offer discounts on orders over £500 click here to see our volume discount chart.

Our website operates on a first-come, first-served basis. On rare occasions, another customer can buy the last remaining stock while it is still in your cart. Unfortunately, products can only be secured once payment has been confirmed and received, you will need to look for an alternative design.

All of our jewellery is factory direct, which means it is sent directly from the factory to us. This means we cannot provide samples. If you place an order and change your mind about the products selected once they arrive, you can return them to get a refund. Please check our Return and Refund policy for more information.

Yes. If an item is listed on our website, it is in stock and available for purchase.

Our products are sold as they are shown on our website. For example, earrings will be sold per pair, and pendants, rings, nose studs and necklaces are sold individually.

Each piece is packed into a transparent poly bag. The stock per SKU is packed into a larger polybag where the SKU and quantity are clearly labelled. Most of our products are not available to purchase with a gift box or card.

We are happy to provide any of the high-resolution pictures of the products you have purchased from us, free of charge for commercial or personal use. If you would like to request an image, please contact us

No. All of the items in our catalogue are our own designs, and we therefore do not offer exclusivity on them.

We use Royal Mail, and other couriers to ship our orders depending on the size and delivery location

No, we are currently unable to offer a drop shipping service.

We are sorry to hear that your products arrived damaged. We package our items carefully to avoid this, but on the rare occasion you revived a damaged item, please do not hesitate to contact us, and we will arrange a replacement or refund. Please email us with the following details: order number, item code, quantity, and explanation of the damage. If possible, please also include a photo of the damage as evidence.

If you would like to cancel your order please let us know as soon as possible via email. If your order has already been shipped you will need to wait for it to arrive and ship it back to us at your own expense. Once we have received the returned products, we will issue a full refund. We recommend using a special delivery or recorded delivery service to return your items as we unfortunately cannot process refunds if they do not arrive.

If you are unsatisfied with the products you received for any reason, please email us, and we will issue a refund. Please note that you need to inform us of your refund request via email within 14 days of delivery. The products must be unopened and unused.

Please include the following information in your email: order number, item code, quantity, the reason for return. We recommend using special delivery or recorded delivery service to return your items as we, unfortunately, cannot process refunds if they do not arrive. Please note that you will be responsible for the postage cost unless the products are faulty or sent in error.